AFM Fulfillment (“AFM”), a leading e-commerce solutions provider in Malaysia, has marked a significant milestone by launching the nation’s first smart robotic warehouse in Kuala Lumpur, 24th October 2024. This state-of-the-art facility, officially inaugurated by YBhg. Dato’ Sri Khairul Dzaimee bin Daud, Chief Secretary of the Ministry of Entrepreneur and Cooperatives Development (MECD), is set to revolutionise the country’s e-commerce logistics landscape.
The advanced robotic system, operating 24/7, significantly reduces human error and labour costs while boosting efficiency and accuracy. By leveraging cutting-edge technology, AFM empowers businesses to streamline their order processing and inventory management, ultimately enhancing customer satisfaction.
AFM Fulfillment is a leading e-commerce solutions provider in Malaysia, offering a comprehensive range of services including storage, pick and pack, order fulfillment, last-mile delivery, marketing, and e-commerce platform integration. With a focus on innovation and customer satisfaction, AFM empowers businesses to optimise their operations and achieve sustainable growth.
“This is a pivotal moment for AFM Fulfillment. Our smart robotic warehouse is not just a technological marvel; it’s a strategic move to address the evolving needs of our clients and the broader e-commerce industry,” said Mohammad Taufik Othman, Executive Chairman of AFM Fulfillment. “The system’s scalability allows us to adapt to growing market demands, ensuring operational efficiency and cost savings.”
AFM’s commitment to innovation, recognised by the prestigious Service Innovation Award, is evident in its comprehensive suite of e-commerce solutions. Beyond logistics, the company offers a holistic approach that encompasses marketing, sales, and services. This integrated ecosystem empowers businesses to thrive in a competitive market.
Strategically located, the warehouse serves as a central distribution hub, enabling clients to meet stringent service-level agreements, including next-day and 24-hour delivery. The launch event showcased a live demonstration of the smart robotic system, highlighting its seamless and efficient operations.
As AFM continues to pioneer the future of e-commerce logistics, it is poised to expand its reach to Johor, Penang, East Malaysia, and the broader region by 2027. By embracing technology and customer-centric strategies, AFM is redefining the industry standards and driving the growth of Malaysia’s e-commerce sector.
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